Backup exec 2012 manual remove tape drive going offline

Media are automatically moved to the offline vault if you use backup exec to remove media from a tape drive or robotic library. I dont need the backup exec to handle the tapes any more. Ejecting media from a drive use eject media to eject the media currently in the standalone drive. Did you notice if the tape drive was going offline when ever you changed the tape. Hello i have the same problem with a hyperv 2012, and a server 2008 r2 with backup exec 2012. Devices, rightmouse click the tape drive found in device pools all devices and select remove. Uninstalling backup exec features from the local backup exec server getting started.

All but one of the backups is working perfectly fine, the oen that isnt seems to. On the welcome panel of the simplified disaster recovery disk creation wizard, click connect to a backup. Learn how to create a virtual tape library and use it with your existing backup software. After cataloging a media, you can then, on the storage device view the tape drive. My question is, what do i have to in backup exec before i remove that tape from the library. What made matters even more strange was that they could actually perform regular backups. I have run the hp tape tools and the drives appear to be healthy. By default, after the computer is restarted, the create simplified disaster recovery disk wizard starts. In the vault, you can view tape information, including data written to tape and data retention settings. Other issues may include tape drives or tape libraries that are offline, storage devices that are not found, recognized, or detected.

Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3. You are referring to backup to tape job which could be either linked to backup to disk job or to the whole repository in both cases it would wait until new backups appear and then fire them to tape media. In the backup exec console, go to devicesstorage tab. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. However, the agent for windows can be installed on. About adding or replacing devices by using the hotswappable device wizard. A storage device used in versions prior to backup exec 2012 that you could create to back up data to a folder on a hard disk. Adding or removing tape drives in a robotic library partition reassigning. Apr 28, 2015 symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc.

So, i ran into this issue today where a customer running backup exec 12. No drivers need to be loaded, as the drivers are already on the diskbox and removing the old autoloader from backup exec will not cause the drivers to be removed. The job will be submitted as a run now job, unless you submitted the job on. From within symantec backup exec devices, rightmouse click the tape drive found in device pools all devices and select remove. Today backup exec supports the backup exec server installation on 64bit operating systems only. Professor robert mcmillen shows you how to enable offline storage in veritas backup exec 16. Hi, we have a ongoing issue with our backup exec software where a tape drive keeps going offline, currently using backupexec 2010 r3, it seems to only occur when a certain amount of data is transferred, checking the logs on the server there is no errors in the event viewer, looked at the logs on the fibre switch and there are no errors here as well. Deleting a deduplication storage folder symantec backup exec. How to troubleshoot issues with a robotic library autoloader. Moving tapes to vault veeam backup guide for vsphere. It has now disappeared but still shows fine in device manager. In the next tutorial youll learn how to set up a virtual tape drive for use in backing up file from an existing backup program like veeam, symantec backup exec, microsoft system center 2012 data protection manager, or other back up programs. Nov 27, 20 hi all, weve recently setup backup exec 2012 fully up to date on a virtual server 2008 machine.

Instead of marking the tape as bad, backup exec takes the drive offline. Manage client computer backup in windows server essentials. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. I noticed that the job status was showing up as failed on monday. Can you check the activity log and update here when the tape drive is being marked offline.

Redirector software and tape drives offline in backup exec. They had performed all the usual steps, such as powercycling the library and then powercycling the server, but still no dice. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. Tape drivelibrary not recognized veeam community forums. Robotic libraries include virtual tape libraries and simulated tape libraries. All but one of the backups is working perfectly fine, the oen that isnt seems to have an issue with the storage. You shouldnt need to do anything other than wait for. Reinsert the cleaning tape a few times to fully clean the tape drive.

Hp msl2024 tape library with a single hp sas lto6 tape drive. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline. At the console, i can not manually eject the io because it says it is locked by the host. I have been fortunate enough to not need to use it ive decommissioned it a few times but it seems that a lot of sysadmins here do use it.

I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within backup exec and i can bring them online within backup exec, but whenever i try to run a backup job to them, the tape drives go offline. Subsequent backups failing report that the device is offline. For backup exec 2012 and later, click on the backup exec button, then on configuration and settings, then backup exec. A tape alert 21 is a clean periodic event meaning that the tape drive can still function but you should clean it. We eventually gave up with backup exec, so while this was backup exec hell the daily torture of making backup exec 10d, 12d and 12. Deleting a deduplication storage folder when you use backup exec s delete option on a deduplication storage folder, the folder is removed. It will then show the new tape in the media window to the right. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst. Hp ultrium 5 lto drives dropping offline using bac.

But when i go to restore from this server bs tape, on server a, the backup sets i see on the device screen are not visible in the restore list. Tl2000 destination full message during cleaning drive. Backup exec tape drives continuously go offline solutions. How to troubleshoot issues with a robotic library autoloaderchanger andor tape drives. Dec 24, 2016 just some sysadmins view of the world of backups for smallmedium businesses using backup exec and microsoft data protection manager. If the device manager is showing only 4 drives, then confirm that all the drives are using symantec drivers. Nov 23, 2012 restoring filesfolders from tape backup. If you installed the agent for windows on remote computers, on the remote installation dialog box, click next. Adding or removing tape drives in a robotic library partition reassigning a slot base. Does anyone know if its possible to configure a backup in backup exec 11d so that it will back up to an hp tape drive that is physically connected to another server. As a workaround a set the tape drive 5 minutes before the backup to offline and back online with a skript.

Other issues may include tape drives or tape libraries that are offline, storage. After a few operations, backup exec reports the drive as offline. I boot up the server and the system sees the devices and backup exec sees the devices and the drive is online. It seems to be configured correctly, but keeps failing. Drive hardware is offline errors with backup exec, help. Have you removed the tape drive from your tl2000 and confirm that there is no media in the drive. The backup exec library expansion option provides the ability to use additional tape drives within a multi drive tape library. Backup exec does not support restores from mixed media if grt was enabled in the backup job. The backup is of a dfs server, all its data to the nas which has its own share setup to store the backup. Orphaned devices may be present in device manager after you replace hardware, or perform firmware. We have a number of servers with their own backup jobs all going to one netgear nas.

Every night backups are pushed to tape through backup server. Backup to tape job is waiting for tape veeam community. Symantec backup exec e0008115 physical volume library, or robot paused, offline, or disabled. Either backup has not yet run, or the backup history was deleted. The backups are scheduled to run everynight at around midnight. When you install backup exec, all standalone tape drives and robotic libraries that are connected to the media server are automatically recognized. Symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc.

About tape drives and robotic libraries symantec backup exec. Tape stuck in drive during backups or restores in backup exec when performing backups andor restores in backup exec, a degaussed cartridge loaded to the drive may result in a stuck tape. Click label media under media tasks with your drive still selected. Hp lto ultrium3 showing offline in symantec backup exec. Unless you manually move the tape to another vault in, it will remain offline until the tape is either moved to a vault or put back in the drive and inventoried. The latest lto standards added some additional requirements to the tape drive hardware. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. Al was fine at the start, however now each and every time a job is started the device state goes to offline. In the backup properties dialog box, in the backup status section, the status of the backup is displayed. For configuration manager sites, this preparation ensures that sites and hierarchies are recovered with the least data loss and.

From within symantec backup exec, click the services button in the lower righthand. Typical backup solution in most organizations consists of backup server and tape drive autoloader tape library connected directly to backup server. Review the backup exec installation summary, and then click install. The new autoloader and drive should be detected automatically and be displayed on the devices tab of backup exec as sony3 and sony4, or perhaps tandberg1 and tandberg2. Find answers to backup exec keeps taking tape backup drive offline. Creating a synthetic full backup in backup exec 2012 is normally an easy and straightforward process. From within the microsoft windows system control panel hardware devices, rightmouse click the tape drive and select uninstall. It requires the open command to talk to a tape drive be done in exclusive mode. When you eject a tape it is marked as offline and media location will be blank if you look in the media tab of backup exec. I had the same, and for me the solution was to stop the backup exec services.

Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random. Backup exec and its options can be installed on a local computer, a remote computer, within a virtual environment, or on a public cloud infrastructure as a service iaas virtualization platform. Sep 30, 20 how do you create a synthetic full backup with backup exec 2012. How to enable offline storage in veritas backup exec 16. Symantec backup exec, device showing offline issue. Hi all, weve recently setup backup exec 2012 fully up to date on a virtual server 2008 machine. To manually unlock or lock the door to the robotic library via the backup.

I will be uninstalling all of them, and reinstalling from scratch the. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot of time and were unable to find any reliable way of using tape drives with vmware. I am trying to set up a new hp ultrium 3000 lto5 external drive on a hp p600 controller card and using backup exec 2012 on a proliant running win server 2003. A tape alert 20 is a clean now event meaning that an immediate cleaning is required. For backup exec 2012 and above version right click on the robotic. Even so, errors do occur in the veritas product, and organizations need backup exec support. The drive will send a 03x53x00 media load or eject failed back to backup exec.

Solved backup exec how to restore from offline media. If you have deployed sccm 2012 r2 in your organization then you must know how to backup sccm 2012 r2 server because backing up avoids loss of critical data. Maybe another backup program that is locking the tape unit. We are currently using symantec backup exec for windows servers 12. For more information on how to measure and tune the performance of these items, go to the following url. About configuring tape devices by using the tape device configuration wizard. If not use control paneladd remove hardware to find new hardware. At a random point in the job the storage goes offline, the job fails and the storage immediately comes back online. How to improve backup execs performance veritas backup exec. Sep 18, 2018 in this post we will see how to backup sccm 2012 r2 server. How to manually lock or unlock a robotic library via the backup exec. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 we have 2 x hp lto ultirum 5 drives attached to a dl385p g8 server via 2 separate h222 sas cards.

How to restore file from tape made on other server. How to prepare tapes for backup exec in tape library. Backup exec provides guided search and restore methods to assist you when you search for or restore backed up data. One issue i ran into this past week that i had forgotten about is how backup exec handles lto 4 tapes when it comes to ejecting the tape after the backup. Symantec backup exec installing symantec tape device drivers by running tapeinst. Nov 11, 2010 it seems that the problem is with the tape drive its self and not backup exec. Sharing the tape drives on ndmp servers between multiple backup exec servers. Adding or removing tape drives in a robotic library partition. This will force the application to mount the new media and read its label. Backup exec could very well see a tape as offline because windows has issue with more than one app talking to a tape drive at the same time. Hp ultrium 5 lto drives dropping offline using backup exec. Seen when trying to carry out a restore in bexec 2012, when you select the server you wish to restore, on the backup and restore tab, both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Also if you look into the drive are you able to see any media in the system.

Uninstalling backup exec options from the local backup exec server. Backup exec 20 agents and options articles and howtos. No idle devices are available job status in backup exec is not a problem because there are other jobs already using the devices that job is assigned to. The problem is that backup exec still tries to find two drives. Alternatively, even simpler, next time a full backup runs, take that tape offsite. Im just starting off my experience with tape drives and one of our sites have been backing up to their tape drive with the drive mapped and shared as a normal windows drive. Storagemanagerremoveunusedlocaldisksfromdb results. Microsoft data protection heaven and backup exec hell. When i have 2 tape drives sitting there empty and doing nothing, i get a little concerned, though. I found a be support article pointing to ms kb932755 update and an updated storage router inf file.

Dislodging a stuck tape2 tape removal without removing. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device. Backup exec provides guided search and restore methods to assist you when you search for or. The jobs status keeps pausing because as soon as i try to run a backup, the alert will pop up and give me the robotic library message and then the drive will go offline immediately. Backup exec keeps taking tape backup drive offline. Yes, we have two separate tape jobs one backup to tape another is file to tape. Acronis products cannot access tape drives if there is. I write scsi diags, and you pretty much have to do this to see if a tape drive is capable of supporting a certain feature. Jul 14, 2012 files from backup to disk folders are media and they conflict with media which is currently used for backup. How to copy data directly from a virtual tape library to a physical tape device. Designed to meet the needs of todays virtual and physical environments, backup exec 2012 delivers disk and tape data. Solved backup exec marks an available drive as offline. Check what is the activty being performed before the tape drive going offline.

This utility is located on the veritas backup exec tm cd rom and is copied to the hard disk during installation of. Backup exec will then use the next available tape to make its full backup. Installing symantec tape device drivers by running tapeinst. Restoring filesfolders from tape backup techspot forums. How to script the backup of files to amazon s3 aws. Troubleshooting backup exec 2012 synthetic full backup. Disk to disk to tape backup in backup exec niktipss blog. Lto tape drives report reactive cleaning requests via specific tape alerts. A backup is waiting for another process on the server to complete. Bu exec is located on server1 and the tape drive is connected to server2. Restores from mixed media types are supported if grt is not enabled. When the installation is complete, you can run veritas update, choose to restart the system, view the readme, or remove the backup exec shortcut from the desktop.

How to reconfigure backup exec after an autoloader swap out. Uninstalling backup exec features from the local backup exec server. Mar 28, 2019 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. I have backup exec 2010 r3 installed and about once a week my backup will fail because for an unknown reason backup exec will mark my backup media as offline even though the media is present and available. There was absolutely no articles covering backup exec 2014 running on windows server 2012 r2 with. So i am unable, so far, to choose the file to restore or even see the backup set the file resides in, even though the tape is in the drive, the drive has been cataloged, etc. Backup exec should take one of the overwritable tapes, allocate it to the new media set, write a new backup to it and mark it as nonoverwritable. Backup exec will not perform an inventory job supertekboy. Starting from april 17th, 2020, our account password requirements are changing for nonbroadcom users. I am using syamntec backup exec 2012 within the vm. Weve tried running the debugger but cant see anything wrong. Symantec backup exec e0008115 physical volume library. Hp lto ultrium3 showing offline in symantec backup exec it appears the tape drive needs to be replacement since the test failed.

Im going into next week on a high but still mentally drained from the last 23. We are running backup exec 2014 with a powervaulttl2000, since two weeks we are facing problems with the tl2000 tapestreamer. Error mount failed data recovery general discussion. For example, if the full backup is on tape and the incremental backup is on a disk storage device, the restore job will fail. After this, disable and remove all the tape drives from be devices tab and restart the services. It is suggested to rerun the lto drive assessment test with hplabelled tape to confirm the failure. I then enabled drive 2 and retryed the backup, drive 2 also failed. Occasionally, hardware which has been officially tested and is supported by veritas may not be displayed or may appear offline in the backup exec interface i. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. Installed the tape backup from the old server which is seagatequantum dat drive connected to an adaptec aha2940 scsi controller.

Issues with tandberg tape drive solutions experts exchange. A standalone drive is a single, locally attached tape drive. Is there a way to completely remove a tape drive f. How to install and uninstall tape device drivers using tapeinst. In backup exec v11d, when you try to export the the tape medias, it will take the tape media out of the slot and place them in the io station. In almost every post i see it referenced in, backup exec is crapped on. Backup exec supports one of the most comprehensive lists of tape devices in the industry with support for almost all scsi, sas, and fibre attached tape devices from single drive libraries to large tape silos.